Pastel Return/Exchange Policy & Procedure

Pastel will accept returns/exchanges of unworn clothing items with original tags and packaging if initiated within 7 days of receiving all items in the order. If it is a split package order, it will start from the time of the final package delivery date.

Return shipping is the customer's responsibility unless it was a shipping error on Pastel’s part.  

*** All swimwear, bodysuits, intimates, jewelry, and beauty products are final sale.

All orders shipped to residents outside the U.S. are not eligible for return/exchange.***